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RTST offers free counselling to individuals and families affected by road trauma. Confidential counselling services are conducted by qualified counsellors and depending on your circumstances RTST may refer you to a clinical psychologist, grief counsellor or social worker. Counselling may be conducted face to face in professional rooms, in your home or by telephone however this is dependent on your circumstances and services available at the time.

Free counselling is available to individuals and families affected by road trauma.

What to expect when you call
Initially your call will be managed by one of the team.  It is important to understand that counselling will not be provided during this call.  Depending on your circumstances and with your consent we will engage to most appropriate counsellor to suit your needs.  In order to refer you to the most appropriate counsellor you may be asked some questions regarding your involvement and circumstances surrounding the collision. We will also require personal information including your name, address and telephone number. 
You will then receive information about RTST services.
Your privacy is of the utmost importance to us.  RTST will treat your personal information in the strictest confidence and under no circumstances will it be disclosed without your consent. 

Call costs
Our telephone service is monitored Monday to Friday between 9.00 am and 5.00 pm.  If the line is busy please leave a short message and we will return your call at our expense. 

You can contact RTST using our ‘free call’ service on 1800 069 528.

Support Groups

The Road Trauma Support Team facilitates regular support group meetings. It is our experience that for some people, meeting with others who have been through a similar experience can be very helpful. Typically, our support group is jointly facilitated by a qualified counsellor and and one of our team.  

It helps us to prepare for the meeting if we know that you will be attending so call 1800 069 528 to let us know you will be there.

Support Groups
RTST holds a monthly Support Group Meeting which is facilitated by a qualified counsellor.

What happens at a Support Group?
All meetings are conducted in a confidential, informal and non-judgmental setting.  A meeting typically starts with each person introducing themselves and disclosing as much or as little of their experiences as they feel comfortable with.
A broad range of feelings and experiences are usually discussed and can include sadness, confusion, anxiety, fear, guilt, bewilderment, anger and resentment.  On occasions participants may disclose other aspects of their life. 

Whilst it may sound unusual, humour can be common at meetings and lead to a renewed sense of purpose and a redirection of emotions.  It can help to trigger healthy physical changes by boosting energy, strengthening the immune system, diminishing pain and protecting from the damaging effects of stress.

No matter what is discussed we have found that participants usually feel a sense of relief.

Why take part in Support Group meetings?

This is what some of our participants have said however names have been omitted to protect privacy:

“To share a cup of tea or coffee with people who, like yourself, are suffering the loss of a child, a sibling, a spouse or a significant other person - and who truly understand the chasm into which you are falling.”

“To connect with people who truly understand your feelings of grief and loss, shock, anger and bitterness and who, like you, have to keep going – keep on living, keep on working, keep on supporting a family when all you want to do is cry.”

“To not have to explain yourself or apologise for your anger or your tears.   Support Group members understand in a way no one else does, not even your partner or your best friend.”

“To be in a safe place.” 

“To give yourself permission to grieve and to know that you are truly not alone in the emotions that you feel.”

Rules and responsibilities of all that attend Support Group meetings:
Support Group Meetings are conducted in the spirit of respect, cooperation, dignity and tolerance of all in attendance.  We expect that all attendees will maintain the confidence of others, refrain from attending if affected by alcohol and/or drugs and respect that all participants have the right of equal uninterrupted ‘air time’. 

The RTST Constitution excludes lobbying of any kind as well as the provision of medical and/or legal advice. 

Click here to view 2018 Support Group Meeting Dates & Times

Drivers Support
The Road Trauma Support Team is able to provide support to drivers involved in traumatic vehicle collisions.
Drivers Support
Drivers' experience of road trauma has some unique qualities. You may be coming to terms with the fact that a person has been injured or died. You may be awaiting the outcome of a police investigation and court process.
The Road Trauma Support Team is able to provide support to drivers involved in traumatic collisions.

Meeting other people who have been bereaved as a result of a road trauma can provide you with support.
The process of grieving after being bereaved can be a long and isolating journey. Meeting other people who have been bereaved as a result of a road trauma can provide you with the opportunity to hear others peoples' experiences and contribute your own.