RTST offers free counselling to individuals and families affected by road trauma. Confidential counselling services are conducted by qualified counsellors and depending on your circumstances RTST may refer you to a clinical psychologist, grief counsellor or social worker. Counselling may be conducted face to face in professional rooms, in your home or by telephone however this is dependent on your circumstances and services available at the time.
What to expect when you call
Initially your call will be responded to by one of the team. Please note that counselling is not available during this call. Depending on your circumstances, and with your consent, we will source the most appropriate counsellor to suit your needs. To facilitate this, you may be asked some questions.
Your privacy is of the utmost importance to us. RTST will treat your personal information in the strictest confidence and under no circumstances will it be disclosed without your consent.
Our telephone service is monitored Monday to Friday between 9.00 am and 5.00 pm. If the line is busy please leave a short message and we will return your call at our expense.
Drivers’ experience of road trauma has some unique qualities. You may be coming to terms with the fact that a person has been injured or died. You may be awaiting the outcome of a police investigation and court process.
The Road Trauma Support Team is able to provide support to drivers involved in traumatic collisions.
The process of grieving after being bereaved can be a long and isolating journey. Meeting other people who have been bereaved as a result of a road trauma can provide you with the opportunity to hear others peoples’ experiences and contribute your own.